I called Meineke back today to calmly and politely explain the problems I was having with my brakes. (When you're complaining , never start by screaming. That just pisses off the other person and makes them not want to help you.) The manager, Tad, offered to take another look at my car. I brought it in, and he fixed the problem that their brake check had created yesterday. He apologized for needing to bring my car back in.
So, will I go back to Meineke? No. While I have to admit that their customer service was quite good, that doesn't make up for the fact that they screwed up my brakes, charged me an arm and a leg to do it, and it required two return trips to fix the problem.
